Terms & Conditions
- Cancellation is not allowed after payment has been made, and NO refund should you insist on cancelling your order
- Apple Vacations reserves the final right to cancel or fully refund your order if the product mentioned is unavailable due to any reason. If such circumstances arise, you will be notified by our team
- Goods sold are NOT returnable, refundable or exchangeable
- Within Klang Valley1: Free delivery for purchases over RM200 in a single transaction, limited to one address only; standard RM15 delivery fee applies for purchases below RM200.
- Outside Klang Valley area2, within Peninsular Malaysia: Items will be stored in a cold box and cold truck logistic will be arranged, shipping fee starting from RM 30.00* per box per address.
- East Malaysia: Delivery / shipping is not available.
- Orders placed during the weekend will be processed on the next working day (i.e., Orders on Saturday will be processed on Monday)
- Full payment is required to successfully process your order and delivery service within Klang Valley1 is scheduled on every Monday, Wednesday and Friday. (Except for public holidays and subject to stock availability)
- Cold truck logistic is subject to logistic company’s departure schedule and coverage area within Peninsular Malaysia. Click here for HSH transportation information.
- For “self-collect”, please indicate your collection date and time at the “Customer Note” section. Kindly present your proof of purchase or order ID during collection at Wisma Apple.
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